Description We are searching for an IT Support Specialist to join our team located in SOLON, Ohio. In this role, you will be tasked with providing technical support, managing system setups, and troubleshooting various technical issues. You will be working with databases, supporting business applications, and assisting with user access and authentication. Responsibilities: • Troubleshoot hardware, software, and network-related issues, ensuring smooth IT operations. • Assist in resolving multi-factor authentication (MFA) issues and troubleshooting authentication apps. • Set up new user accounts, including configuring access permissions and security settings. • Install and configure time clocks for tracking employee attendance. • Maintain SQL databases and Microsoft Access databases, ensuring data integrity and performance. • Develop automation solutions to improve IT efficiency and assist with programming tasks. • Provide support for SAP Business One, including troubleshooting issues, assisting users, and performing system updates. • Document technical procedures, user guides, and troubleshooting steps. • Collaborate with other IT team members to ensure system security. • Work with cloud-based authentication and identity management solutions. This role offers a short term contract employment opportunity. Requirements • Minimum of 2 years of experience in an IT support role • Proficiency in Android Development • In-depth knowledge of Cisco Technologies • Familiarity with Citrix Technologies • Proficiency in handling Mac Computers • Extensive experience with Microsoft products • Experience with Active Directory • Ability to troubleshoot Apple Devices • Knowledge of Computer Hardware • Experience in Configuration Management • Proven experience in Deployments • SQL knowledge is a must • Familiarity with Microsoft Access • Proficiency in using SAP B1 - Business One Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .