IT Support Technician
TEKsystems
Top Skills' Details: We are looking for a PC Technician who can provide IT Level 2 PC/Laptop support and assist in new site buildout activities. This includes desk setup, desk cables, monitor and dock hookup, and connection testing. The ideal candidate will also provide troubleshooting support for customers in the office with their device connections, move and/or swap equipment between desks as needed, and escalate issues internally with IT partners and teams.
Role Overview: This role will start in Lincolnshire and will require travel between Lincolnshire and Downtown Chicago (2 blocks from the old post office) long term. The candidate must be comfortable traveling to both locations to support the new site buildout in downtown Chicago.
Key Responsibilities:
+ Provide IT Level 2 PC/Laptop support
+ Assist in Return To Office (RTO) activities including desk setup, desk cables, monitor and dock hookup, and connection testing
+ Provide troubleshooting support for customers in the office with their device connections
+ Move and/or swap equipment between desks as needed
+ Escalate issues internally with IT partners and teams
Additional Skills & Qualifications:
+ Experience in customer service is a plus
+ New site buildout experience, particularly in downtown Chicago (2 blocks from the old post office)
Employee Value Proposition (EVP): Our company empowers those on the front line in retail, health care, transportation and logistics, manufacturing, and other industries to achieve a performance edge. This edge translates to delighted customers, good patient outcomes, and superior business results. As a pioneer at the edge of the enterprise, our products, software, services, analytics, and solutions are used to intelligently connect people, assets, and data. With decades of industry experience, we design with front-line users and workplaces in mind, providing the best-action guidance needed to optimize in-motion operations and make business-critical decisions. With over 10,000 partners across 100 countries, we are committed to delivering industry-tailored solutions that help our customers capture their edge.
Pay and Benefits
The pay range for this position is $22.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Lincolnshire,IL.
Application Deadline
This position is anticipated to close on Feb 28, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Confirm your E-mail: Send Email
All Jobs from TEKsystems