Discover a more connected IT Support Technician career At CableCom , as an IT Support Technic ian , you’ll handle a wide range of IT tasks including hardware support, mobility services, application troubleshooting, and managing user requests to ensure smooth daily operations. This position is based in Fairfield, California, and will support multiple office locations throughout the Bay Area and Western Region of the US. Connecting you to great benefits + Weekly Paychecks + Paid Time Off, Parental Leave, and Holidays + Insurance (including medical, prescription drug, dental, vision, disability, life insurance) + 401(k) w/ Company Match + Stock Purchase Plan + Education Reimbursement + Legal Insurance + Discounts on gym memberships, pet insurance, and much more! What you’ll do as an IT Support Technician + Resolve Help Desk issues for all CCI offices and remote users + Utilize basic Windows application troubleshooting procedures. + Image and maintain desktops, laptops, tablets, and peripherals such as printers, scanners, and monitors + Assist end users with the functional operation of company provided hardware and software. + Maintain a lifecycle for all IT devices. (Inventory Management) + Install new or upgraded software and conduct testing on new or current software. + Perform data migration to new machines and remove old equipment. + Provide remote support and on-call duties as assigned. What you’ll need + 2-3 years of IT customer support. + To be 18 years of age or older + Authorization to work in the United States for this company + Valid Driver’s License with good driving record. + Ability to travel around the Bay Area locations and other CableCom facilities as needed. + Basic knowledge of Microsoft Windows 11 IOS. + Internet, basic troubleshooting knowledge. + The ability to learn, install, configure, use, and teach standard PC applications such as Word, Excel, Outlook and any others widely used applications within the company. + Ability to organize, prioritize and follow-up on work assignments. + Strong oral and written communication skills. + Positive attitude and drive to learn CCI’s technology. + Strong communication and interpersonal skills. + Demonstrated ability to preserve confidentiality. + Ability to follow directions and work collaboratively in a tightly knit professional team environment. + Highly flexible, adaptable, and able to deal with uncertainty within the CCI IT environment. + Must be a people person with strong ability to resolve both technical and non-technical problems. + Frequent lifting and transporting of moderately heavy objects, such as computers, printers, network gear. Bending, crouching, standing, sitting, walking and movement required to support hardware and network install + Able to perform the physical tasks required in this position for the entire assigned shift. + Sitting - approximately 4 to 6 hours daily. + Keyboard/mouse usage - approximately 4 to 6 hours daily. + Standing -­ less than 2 hours daily. + Walking ­- approximately 1 to 2 hours daily. + Bending/Twisting ­- less than 1 hour daily. + Lifting (weights up to 40 lbs.) -­ rarely. + Lift & Carry (weights of 25 lbs) - occasionally. Pay Range $27 - $29 per hour Why work with us Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind. If you are interested in learning more about our organization, please visit our website at cablecomllc.us Building stronger solutions together Diversity and inclusion are an essential part of our culture and success. Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.