Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large-scale UK and international construction projects within the highways, airfields, and marine sectors as well as offering highways maintenance services and manufacturing our own innovative surfacing products. We hold a 'Gold Investor in People' award for continuously developing and rewarding our employees, offering excellent career potential.  

 

https://youtu.be/UfW2V6iUHpw

 

Purpose of the Role

As IT Support Technician you will support the company’s IT systems and its users. The role involves prompt resolving of incidents and service requests raised via the ServiceNow helpdesk system remotely or by attending site. Regular UK wide site visits are also expected as part of this role.

Main Responsibilities

As IT Support Technician, you will support end users locally and remotely with laptops, desktops, printers, mobile devices, tablets and networking issues. The role also includes asset management and maintenance along with call logging updates and resolution. As IT Support Technician you will also communicate Cyber Security Awareness and prompt escalations/resolution of incidents relating to Cyber Security.

The role will also need to regularly interact and interface with Internal and external customers, client IT Teams, leadership teams and third party suppliers.

The Ideal Candidate

The ideal candidate will be a team player with a flexible and dynamic approach to solving problems and designing solutions. You will have experience in a similar role supporting on cloud and SAAS based IT Systems, supporting MDM solutions, a knowledge of Active Directory, Virtual platforms and backup technologies. 

You will also hold relevant technical certifications and have experience in using and supporting Powerapps based products. The position will be based in various locations within the UK with occasional site visits as and when required.

Package Description

Here at Colas, we offer a great total compensation package, including a salary of £30,000 pa

•             Our Colas Pension Scheme has combined contributions of up to 10%

•             Life Assurance Scheme which is x4 basic salary

•             25 days annual leave per year + Public Holidays

•             Holiday Purchase & Selling Scheme

•             Hybrid Working Scheme (dependent on the role)

•             Opportunities to study towards a fully funded Professional Qualification

•             Ongoing personal/professional development

•             Discounts on car leasing, holidays, cinema tickets, restaurants and much more through our online employee benefits portal

Note to Recruitment Agencies : 

In line with our Company Policy, Colas Ltd has a preference for direct hiring and we will reach out to our PSL (Preferred Suppliers List) agencies if the role is eligible for release. We do not accept speculative CVs from agencies. If a speculative CV is sent, no fee will be applicable.

 

As a business, we hold three core values Caring, Sharing and Daring.

 

We are committed to Caring for our colleagues, promoting, equality and diversity, and maintaining a culture of fairness, transparency, and respect for all employees, clients, communities, suppliers, contractors, and other stakeholders. 

 

We harness a productive environment where talents are being fully utilised and organisational goals are met, Sharing our knowledge and expertise with colleagues to progress and expand on new ideas, promoting trust, responsibility, and solidarity. 

 

Our culture is built on an innovative and pioneering mindset, Daring to welcome new ideas and approaches. We are driven to invest in our employees and encourage them to participate in innovation, moving forward and striving to provide sustainable infrastructure solutions.