IT Support Technician II
Robert Half Technology
Description
Robert Half is offering a short term employment opportunity for a talented IT Support Technician who can thrive in a fast-paced Windows environment. This role requires an IT Support Technician who is forward-thinking, adept at problem-solving autonomously, and is knowledgeable in a range of IT Support areas.
Responsibilities:
+ Writing and updating hire onboarding and termination procedural documents, ensuring they are current and effective.
+ Respond to and resolve incoming support tickets promptly.
+ Conduct PC imaging and password install procedures.
+ Perform software installations regularly.
+ Demonstrate proficiency in Active Directory and O365 space.
+ Administer desktop support on a day-to-day basis.
+ Familiarize with conference room setups, including some AV knowledge.
+ Manage the Lenel OnGuard access control system (access card and video surveillance).
+ Perform desktop and notebook imaging (Dell Image Assist, Microsoft Intune).
+ Provide user support for onsite and remote users.
+ Deliver factory IT support to manufacturing line and various 3rd party vendors.
+ Manage Cloud Services including but not limited to: Microsoft Azure, Microsoft Office 365, Microsoft Intune, Microsoft Teams, SharePoint, Kaseya, TeamViewer, Slack, Box, Zoom, Proofpoint, CrowdStrike, LastPass, DUO, 8x8.
Requirements
+ Proven experience in IT Support (Level 2/3).
+ Extensive experience working in a Windows environment.
+ Knowledge in managed cloud services and access control systems.
+ Able to work independently and resolve complex IT issues.
+ Excellent written and oral communication skills.
+ AV and/or conference room setup knowledge is a plus.
Ideal candidates will be detail-oriented, customer-focused, and have excellent communication skills. We value self-starters who can troubleshoot and find solutions independently in a fast-paced environment. Apply today!
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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