**Description** SAIC seeks an IT Sys Engineer Chief to oversee our IT operations and ensure the infrastructure is reliable, secure, efficient, and aligned with the program. Responsible for the continuous operation of critical systems, managing a team of IT professionals, and collaborating with various DevOps Teams to support and implement technology solutions that drive organizational success. **This position is contingent on funding and will be located in Arlington, VA.** **Key Responsibilities** + Provide leadership and direction to the IT operations team, ensuring high-quality service delivery and support for internal and external stakeholders + Develop and implement IT policies and best practice guides for the organization + Oversee the management of IT service support (including helpdesk) and infrastructure (networks, servers, databases, and cloud systems) + Ensure continuous delivery and operation of IT services through oversight of service level agreements (SLAs) and use of IT service management (ITSM) methodologies + Lead IT infrastructure planning, development, and operations, including capacity planning and IT business continuity planning + Manage IT assets, including the procurement, deployment, monitoring, maintenance, upgrading, and disposal of IT infrastructure across the organization + Foster a culture of continuous improvement and innovation within the team + Establish and maintain robust cybersecurity measures in collaboration with information security team to safeguard information against unauthorized access and cyber threats + Provide direction and support for IT solutions that enhance mission-critical business operations + Prepare and maintain documentation of IT systems operations processes, procedures, and configuration + Ensure the creation and implementation of a disaster recovery and business continuity plan + Manage IT staff by recruiting, training and coaching employees, communicating job expectations, and appraising their performance **Qualifications** **EDUCATION AND EXPERIENCE:** + Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field. Additional years of experience may be substituted in lieu of degree + Minimum of 10 years of experience in IT operations, with at least 4 years in a leadership role overseeing IT infrastructure and support services + Proven experience in IT infrastructure strategic planning and development, project management, and policy development + Expertise in IT systems, networking, hardware, and software, including administration and management + Strong understanding of ITIL practices, ITSM, and service delivery + Experience with cybersecurity frameworks and regulatory compliance requirements relevant to IT operations + Highly proficient in cloud computing environments (AWS, Azure) and managing hybrid infrastructure models + Exceptional leadership skills with the ability to manage and develop a high-performing IT team + Strong critical thinking and decision-making skills with a focus on building scalable and innovative IT operations + Excellent written and verbal communication skills, capable of effectively articulating technology concepts to non-technical stakeholders + Relevant certifications (e.g., ITIL, CISSP, PMP, etc.) are highly desirable **WORK ENVIRONMENT:** + This position may require on-call availability + Participation in disaster recovery drills and activities + Some travel may be required for the purpose of off-site system maintenance and troubleshooting **DESIRED CERTIFICATIONS:** + Relevant certifications (e.g., ITIL, CISSP, PMP, etc.) **CLEARANCE REQUIREMENT:** + Must currently hold a SECRET clearance SAIC accepts applications on an ongoing basis and there is no deadline. Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2501474 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability