A premier employer is seeking an IT System Administrator will provide day-to-day and project-related technical support primarily for the Rio Grande LNG Facility in Brownsville and remotely for other office locations. This includes analytical and problem-solving skills to contribute to problem resolution by closing/resolving tickets, giving first class, hands-on support to end-users. This role includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end-user requests, including the monitoring, tracking and coordination of service desk functions. This person will manage the processing of incoming support requests to ensure courteous, timely, and effective resolution of end user issues, coordinate and/or perform hands-on fixes at the desktop level, installing/upgrading system software, hardware configuration and setup, manage applications and system tools, as well as participate in technical projects including - Image/OS testing, new software rollouts, tenant migration and Azure/Active Directory consistency. They will provide application support for multiple programs, including administration of O365 environment (Azure, MS Teams, SharePoint, Exchange). They will help deploy/manage and inventory IT Asset Lifecycle Management program for end point computing devices, deliver frontline technical support for all employees and partners, and promote and adhere to a culture of compliance and governance with respect to documentation, reporting, knowledge transfer and training.
This person must stay current on the latest trends in IT Infrastructure and Cloud technologies and promote a culture of innovation and technology awareness, as well as analyze and monitor for outages pertaining to our services, applications, and networking tools.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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