**Description** **ESSENTIAL DUTIES AND RESPONSIBILITIES** + Assists in the implementation and administration of assigned portions of Cooperative's overall IT environment to meet the needs of the various Departments and Divisions within the Cooperatives. + Assists with installation, configuration, and maintenance of systems within assigned area of responsibility. + Assists with continuous performance monitoring of systems within assigned area of responsibility. Troubleshoots problems and resolves issues, as required. + Partners with suppliers and vendors to troubleshoot and correct problems in systems within assigned area of responsibility. Evaluates system reliability and makes recommendations for improvement where possible. + Monitors system performance to determine when upgrades of equipment and/or services will be required. + Assists employees and Member Cooperatives in interaction and support of systems within assigned area of responsibility. + Assists in the purchase of materials and supplies necessary for the operation and maintenance of the systems within assigned area of responsibility. + Participates in the development of documentation describing the technical aspects of systems, as well as operational notes, change control logs and procedural flow charts. Reviews existing documentation for correctness and completeness. + Assists in the development and documentation of business continuity and disaster recovery procedures to support the availability of systems within assigned area of responsibility. Periodically reviews, updates, and tests recovery plans and procedures to ensure effectiveness. + Assists with the planning process for IT services, hardware, and software within assigned area of responsibility. + Maintains compliant work processes according to applicable regulatory standards and Cooperative policies and programs. Performs all work within the IT Division's change management and trouble ticket management processes. + The ability to handle stress and work well with others are essential functions of this position. + Due to our obligation to provide continuous, reliable electric service to our customers, the ability to maintain regular and punctual attendance and the ability to work outside your regularly scheduled office hours when necessary is an essential function of the job. **Minimum Qualifications** Bachelor’s in Computer Science, Mathematics, MIS, or related field, or equivalent combination of education and experience. **REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS** **PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS** Knowledge of SAN/NAS, VMWare, Servers and Cisco UCS, Data Center Networking Microsoft Windows Server 2016/2022 (WSUS) Linux Systems Administration (Red Hat, CentOS) MS Exchange or Office 365 Administration Microsoft SQL / Oracle CCNA Certification **ADDITIONAL INFORMATION** Pursuant to the Arkansas Medical Marijuana Act 593, this position is a designated safety-sensitive position according to AECC/AECI standards and processes. Strong attention to detail, ability to plan and manage multiple projects and deadlines is required. Background in food services, hospitality management or special events coordinating is preferred. Excellent negotiation skills, assertiveness, and ability to influence vendors is a plus. Intermediate level of skill in Microsoft Office software. Excellent communication skills and a high level of customer service are desired. **Benefits** + 100% Company Funded Defined Benefit Pension Plan + 401(k) with 3% Dollar-for Dollar Company Match + Health, Dental, and Vision Insurance + 9 Paid holidays + 2 Floating holidays + Educational assistance + Paid time off accrual + Short-term disability + Long-term disability + Free & confidential Employee Assistance Program **EEO/AA/M/F/VETS/DISABLED** Should you elect to apply for this position, AECC/AECI will review your qualifications. If after reviewing the qualifications and experience of all applicants, your skills and credentials meet our needs, someone from our organization may contact you. Please be advised that the time required to complete the applicant review process typically takes between 30 and 90 days but could extend beyond that. Once the position has been filled, all applicants will be notified via email. Arkansas Electric Cooperative Corporation and Arkansas Electric Cooperatives, Inc. are Equal Opportunity Workplace and an Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected category. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)