Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Most Loved Workplace® 
Forbes Best-in-State Employer

IT Systems Analyst Specialist

PRIMARY PURPOSE: To review, analyze and document software requirements and to lead the business analysis phase for projects.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Skillsets required for the position:

Knowledge and experience in analyzing and documenting requirements related to IT projects of data warehousing, IT application / product development, ETL, data modelling, reporting, data visualization, software upgrades, migrations.Good understanding of SDLC process and proceduresExperience in gathering and documenting requirements related to enterprise initiatives projects, system migration or upgrade projects, data warehousing and visualizationsGood understanding of software technologies systems and operationsGood knowledge and professional expertise of PL/SQL skillWorking experience with SAP BO, Tableau/Power BI, Oracle Exadata, SAP HANA is an added advantageAbility to come up with plan and business analysis approachEffective Requirement Elicitation, Use case modelling and creation, data mining, Data flow diagram, data dictionary, decision analysis  Good interpersonal, facilitation and negotiation skillsEnsure timely communication with to various stake holdersKnowledge and expertise in detailed systems analysis, Data mining, data flow diagrams, data dictionary creation, data mapping, decision analysis metricsKnowledge of data analysis with strong Excel skillsExcellent oral and written communication, including presentation skillsAnalytical and interpretive skillsAbility to work in a team environmentAbility to work in multiple projects in parallel and manage time effectively

This position is open to fully remote or hybrid working.

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ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.Supports the organization's quality program(s).Travels as required.

Education & Licensing

Bachelor's degree required; major in computer science field preferred.

Experience

Five (5) years of related experience or equivalent combination of education and experience required. Experience in multi-line claims management processes and system requirements preferred.

Skills & Knowledge

Knowledge of third-party administration and claims management business and technologyOral and written communication skillsPC literate, including Microsoft Office productsAnalytical and interpretive skillsStrong organizational skillsExcellent interpersonal skillsExcellent negotiation skillsAbility to work in a team environmentAbility and willingness to take initiativeAbility to meet or exceed Performance Competencies

Taking Care of You

Career development and promotional growth opportunitiesA diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more

Work environment requirements for entry-level opportunities include –
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

NEXT STEPS

If your application is selected to advance to the next round, you will receive an e-mail notification and a recruiter will be in touch.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.