CityRochester

StateMN

RemoteYES

DepartmentInformation Technology

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Benefits Highlights
Medical: Multiple plan options.Dental: Delta Dental or reimbursement account for flexible coverage.Vision: Affordable plan with national network.Pre-Tax Savings: HSA and FSAs for eligible expenses.Retirement: Competitive retirement package to secure your future.

Responsibilities

The Technology Resilience (TR) Systems Engineer is an evolving and exciting role to contribute to the robust infrastructure that ensures the continuity and resilience of Mayo Clinic's technology environment. If you are looking for a job that combines a passion for innovation, an opportunity for growth, and a culture of teamwork, then you have come to the right place.

The TR Systems Engineer operates under the guidance of the TR Enterprise Architect and collaborates with IT, Information Security, Risk, and business stakeholders. This role involves supporting the development, implementation, and maintenance of secure backup and recovery solutions.

Under general supervision and guidance, the TR Systems Engineer is responsible for the maintenance and support of moderately complex systems software and hardware computer systems at multiple Mayo Clinic sites. Actively monitor and respond to technical hardware and software problems utilizing hardware and software testing tools and techniques as well as assist in managing overall system capacity. Interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Expected to contribute to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, plus the configuration and support of hardware systems across Mayo Clinic Produce and maintain documentation such as systems requirements, designs, resource inventories and plans as requested by the work unit leadership. Work will be reviewed for quality, timeliness, and adequacy at predetermined milestones. Develops and maintains effective relationships with the I.T. technical staff and management across all Mayo sites in the support of multiple projects simultaneously.

Key Responsibilities:

•    Assist the TR team in defining and shaping technical environments for resilience and recovery.
•    Participate in planning, designing, and implementing secure backup and recovery solutions.
•    Support the availability of critical applications during disruptions.
•    Engage in testing and recovery functions to address gaps in recovery capabilities.
•    Maintain a working knowledge of automation, cloud and on-premises technologies, infrastructure, and cyber security.
•    Document and provide support for resiliency and disaster recovery planning.
•    Collaborate with various teams to coordinate and execute projects related to technology resilience.
•    Assist in reviewing business case proposals and researching alternatives.

*This position is 100% remote work. Individual may live anywhere in the US.

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

Qualifications

A Bachelor’s degree and training/experience in IT technology; OR an Associate degree plus 3 years of demonstrated technical experience. A high school diploma and 5 years of demonstrated IT technical experience at a large, complex organization like Mayo may be considered in lieu of the degree.

Experience working in healthcare technology. Bachelor’s degree in computer science, information systems, engineering or related field; Master’s degree in a relevant technical discipline helpful. MCSE, CCNA, or other IT related certifications. Qualified candidates should have knowledge of system design principles, software development methodologies, project management methodologies, and some computer programming and/or system support experience. Exposure to managing both custom developed and vendor-supplied applications helpful. Advanced knowledge of multiple operating systems, including configuration, internals, and maintenance processes. A working knowledge of the following is preferred: Client/Server application architecture, Clustering, VB and scripting tools; MS SQL Server, Oracle, My SQL, DB2 or Sybase; Web Architecture including HTML, JavaScript, Active Server Pages (ASP), PHP; Network topologies and protocols e.g. IEEE 802.3, 802.11a/b/g, 802.1x, TCP/IP; SAN, NAS, virtualized storage environments. Proficient verbal and written communication skills using English. Experience in system hardware design, ordering, configuration, testing and implementation of large projects.

Additional Qualifications:

•    Experience or coursework in automation, cloud and on-premises technologies, infrastructure, and cyber security.
•    Familiarity with backup and recovery solutions.
•    Strong problem-solving and analytical skills.
•    Ability to collaborate effectively with stakeholders and team members.
•    Strong verbal and written communication skills.
•    Commitment to enhancing resilience and recovery capabilities.

This position will accept applications until 02/03/2025. This deadline may be extended if the necessary candidate pool is not met by this date.

Exemption Status

Exempt

Compensation Detail

$80,537.60 - $118,393.60 / year. Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday, business hours of 8:00 am - 5:00 pm

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Oneida Her