Description We are inviting applications for the role of an IT Systems Supervisor to join our team in TROY, Ohio. This role is central to administering and managing our network server and infrastructure environment, playing a crucial part in the technical design, planning, and implementation of critical systems. The IT Manager's position is pivotal in the redesign and configuration of operating systems and system applications. Responsibilities: • Administer and manage network infrastructure and server environments, including LAN/WAN, firewalls, routers, switches, and VPNs. • Monitor network performance, troubleshoot issues, and implement correction actions to maintain high availability and reliability. • Manage and configure Windows/Linux servers, virtual machines, and cloud services. • Ensure network and systems security through regular vulnerability assessments, patch management, and incident response. • Collaborate with and supervise IT team members to support end-users and optimize IT infrastructure. • Implement and manage backup solutions and disaster recovery protocols. • Document network configurations, procedures, and policies to support operational efficiency. • Assist with hardware and software installations, upgrades, and system configuration as required. • Stay updated on the latest technology trends and recommend upgrades and improvements. • Oversee the operation of the IT department, including the administration of daily operations and analyzing and recommending changes to department policies, procedures, and practices. Requirements • Minimum of 5 years of experience in a similar role (IT Manager or equivalent) • Proficient in Cisco Technologies • Experience with Cloud Technologies is required • Familiarity with CRM systems • Knowledge of Dell Technologies • Experience with ERP - Enterprise Resource Planning • Proficiency in Active Directory operations • Proven experience in Auditing • Familiarity with Backup Technologies • Strong understanding of Computer Hardware • Experience with Configuration Management is required • Must have knowledge of CCNA Technologies • Able to work independently and in a team • Strong problem-solving skills • Excellent verbal and written communication skills • Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .