Myrtle Beach, SC, USA
45 days ago
IT Systems Support Analyst - MPA Information Systems

Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.  

 

JOB SUMMARY OF RESPONSIBILITIES: Responsible for configuration and maintenance of network personal computers, Multifunction Copiers, and various clinical and non-clinical peripheral devices. Assists MPA Information Systems in the installation, support and maintenance of desktop computer and network applications. Answer calls from customers and take corrective action or escalate as needed.

REPORTING RELATIONSHIPS: Reports directly to the IT Manager. The Desktop Support Specialist does not supervise other employees.

MINIMAL JOB QUALIFICATIONS:

EDUCATION REQUIREMENTS: Bachelor Degree or equivalent combination of education and work experience.

EXPERIENCE REQUIREMENTS: Three years experience in the support of networked personal computers is required. Experience in Windows 10 and higher and Microsoft Office Software required.

PHYSICAL REQUIREMENTS:

Ability to frequently move and/or lift up to 25 pounds and occasionally move and/or lift up to 50 pounds. Will involve some stooping, kneeling, crouching, pushing, pulling, with frequent standing and walking. Requires manual dexterity with ability to perceive size, shape, temperature or texture; auditory and visual accuracy required with attention to verbal abilities and color discrimination.

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