Summary Job title: IT Technical Support Analyst Job ID: 202596600001 Department: Systems Integration Location: TX-Irving Description Summary: The Information Technology department is seeking a self-motivated,versatile Technical Support Analyst for the Systems Integration team. Reports to: Manager - Systems Integration Minimum Qualifications: + Bachelor’s degree or related technical degree from a four-year college or university + Experience with MS Word, Power Point, and Excel + Equivalent education and/or experience may be substituted for any of the above requirements Preferred Qualifications: + Experience with CLEO, Trusted Link Enterprise translation software, a plus + Experience with EDI X12 Standards, XML, JSON, a plus Working Conditions: This job operates in a professional office environment and extensively uses computer equipment. Supervisory Responsibilities: No Essential Job Functions: + Provide Level II support for theSystems Integration team, assisting internal and external partners in the setup,exchange, and tracking of electronic documents + Analysis of electronic documentsincluding data formatting and adherence to standards + Assist CED Profit Centers in trainingand setup of the ERP system in areas related to Systems Integration + Analysis of partner implementationrequirements as they relate to the ERP system + Create and maintain documentation ofSystems Integration processes for internal use, trade partners, and CED branches + Manage projects and otherinitiatives within the System Integration group + Perform other duties as required ornecessary CED is an Equal Opportunity Employer - Disability | Veteran