**Description** **POSITION RESPONSIBILITIES:** Manage, support and maintain: + All computer/network components including servers, network equipment, wireless access points, cabling, printers and work stations + Vendor Access Requests + All system documentation control, print and maintain records (Access Database) + Manage and secure software licenses + Security camera systems + Door readers and controller systems + Phone systems + Kronos clock systems + All “Production Floor / Plant Floor Systems” + Work with end users proposing new hardware and software solutions + Test all hardware and software modifications before they are introduced into production + Provide hardware and software diagnostics for network, hardware, and software issues + Work with Department Managers on projects as required + Assist the Automation Electronic and Instrumentation Team on related tasks as required + Communicate Plant Systems Outages and Notices **SKILLS/EXPERIENCE:** + Three years related experience + Must have functional, working, and troubleshooting knowledge of: + Citrix desktop / client + Server, Windows 8, Office 2010 & 2013. + Cisco Network Switch cabling, connectivity, configurations and troubleshooting + Phone systems experience desirable + MCSE Certification is a plus, but not required + A+ Certification is a plus, but not required + Must have excellent communication skills both written and verbal + Must have strong customer support abilities + Must be willing to work in a plant / industrial environment + Must be willing to travel as required to support additional plants **EDUCATIONAL REQUIREMENT:** + High School Diploma/GED; Associates degree or two years of college coursework within specific subject related to position functions preferred **EOE/Vets/Disabled**