Full Time Contract Title: IT Technician Location: Dorado, Puerto Rico Length of Contract: 10 months Company Description: Our client is a global medical technology leader dedicated to transforming lives through innovative medical solutions. They develop, manufacture, and market a broad range of medical devices used in various medical specialties, including Cardiology, Urology and Pelvic Health, Endoscopy, Neuromodulation and Electrophysiology. Position Description: We are seeking a skilled IT Technician to provide on-site support for computer installations and maintenance at our client's Dorado facility. Responsibilities: + Deploy new workstations, including imaging, software installation, and data migration. + Troubleshoot and resolve hardware, software, and network connectivity issues for end-users. + Ensure proper integration with the existing IT infrastructure. + Provide technical support to end-users via phone, email, and in person. + Manage user accounts and access within Active Directory. + Connect and configure systems within an Ethernet network environment. + Perform computer hardware repairs and maintenance as needed. + Adhere to all company security and safety protocols. Qualifications: + 3+ years of experience supporting Windows operating systems and Active Directory in a corporate environment + Experience managing user accounts, groups, permissions, and GPOs in Active Directory + Solid understanding of TCP/IP, DNS, DHCP, and basic network troubleshooting + Experience with Ethernet networks, computer hardware, and troubleshooting. + Ability to manage time effectively and prioritize tasks in a fast-paced environment. + Must be available to work occasional evenings and weekends for scheduled maintenance or emergency support. + Experience with HIPAA, FDA regulations, or other relevant compliance standards is a plus Education & Certifications: + Education in Information Technology (IT), Information Systems (IS), or a related field is preferred, along with 3 years of relevant experience. About RCM: RCM is a leading provider of Business, IT, and Engineering Services to over 1,000 clients in the commercial marketplace. RCM partners with clients to define, implement and manage a broad range of technologies across multiple platforms, systems, and networks. Our broad geographic presence ensures that a proven and reliable tactical and strategic capability is available and deployable virtually everywhere in North America. Equal Opportunity Statement: RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Pay Transparency: RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices. Disclaimer: This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job, duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.