JOB TITLE 

IT Technician Intern 

COMPANY OVERVIEW 

BorgWarner is a global product leader in powertrain solutions. We focus on developing leading powertrain technologies that improve fuel economy, emissions, and performance. Our facilities are located across the globe to provide local support for our diverse customer base. 

BorgWarner is a company of independent thinkers who share a passion for the latest vehicle technology, enjoy working in a fast-paced, collaborative environment, and desire to play a key role in transforming the transportation landscape. 

We engage this talented group of employees with meaningful work, amazing technologies, world-class facilities, and a culture that respects diversity and rewards excellence. It’s an atmosphere that fosters personal growth and allows you to propel your career to the next level. 

POSITION SUMMARY 

BorgWarner is currently seeking a candidate for an intern position at our North/Central/South American Service Desk, located at our Propulsion Technical Center in Kokomo, IN. 

Candidate should have a basic knowledge of IT technology such as: VPN, User accounts, and basic desktop computing. Knowledge in Microsoft Active Directory, Office 365, and ServiceNow is a plus. 

KEY ACCOUNTABILITIES 

Monitoring, troubleshooting and routing IT tickets. 

Customer service via both phone and face to face. 

Basic knowledge of triaging of phone. 

Ability to efficiently communicate and present information with confidence and professionally to the end user.   

EDUCATION/EXPERIENCE 

One year of IT related classes or equivalent experience 

Undergraduate/Graduate student attending an accredited university with an emphasis in Computer Science or related field 

Must have and maintain a minimum 3.0 GPA. 

Must have availability to work a minimum of 25-29 hours per week. 

Must be detail oriented 

Demonstrated ability to manage multiple tasks 

Strong written and verbal communication skills 

Excellent organizational and interpersonal skills 

Highly collaborative and team oriented 

KEY COMPETENCIES 

Priority Setting 

Problem Solving 

Listening 

Learning on the Fly 

Personal Learning 

Dealing with Ambiguity 

Informing 

Decision Quality 

Creativity 

Drive for Results 

SAFETY 

This position will adhere to Global Star Safety Program, including safety rules, practices and training as outlined in the BorgWarner KTC Safety Policy Manual, which includes the use of equipment, protective devices, or clothing that the employer requires. This individual will work in manners that stress the importance of preventing accidents and illnesses. He/she must take every precaution reasonable in the given circumstance for the protection of themselves and coworkers. In addition, he/she is responsible for reporting all injuries and/or possible dangerous situations, incidents, or occurrences to the immediate supervisor. 

EQUAL EMPLOYER OPPORTUNITY STATEMENT 

BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status. 

VISA SPONSORSHIP 

BorgWarner does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work in the United States on a full-time basis. 

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