IT Technician (Nonexempt)
TRI Pointe Group, Inc.
Overview Want to work for a fast-paced, innovative company? Tri Pointe Homes is always looking for individuals to help us push forward in our pursuit of high-level home buying. If this sounds like a career for you, apply to be a part of our great team. Tri Pointe Homes Inland Empire is looking for an experienced individual to join our talented group as an IT Technician. Position Highlights: The IT Technician maintains the computer and network systems of the IE-SD organization. Their duties include troubleshooting and diagnosing computer hardware and software issues, setting up computer networks and assisting employees and customers with IT-related problems including planned, scheduled and implemented network hardware and software maintenance requirements and upgrades. Position Responsibilities: Set up workstations with computers and install necessary operating systems, peripherals, and software computer hardware (HDD, keyboards etc.) to ensure functionality Install and configure appropriate software and functions according to specifications Develop and maintain local networks in ways that optimize performance Ensure security and privacy of networks and computer systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes, maintenance schedule and asset list Provides technical direction and recommendations to improve utilization Assists with testing of new release of software, vendor modifications, upgrades and patches Identify computer or network equipment shortages and place orders Provides technical support at division site and construction locations including setting up computers, iPads, cell phones, printers, AV equipment and network equipment Setting up New Home Galleries – computer stations, BDX kiosk on interactive TV, printer, etc. Device management of employees in office and field (ipads, laptops, etc.) Zoom phone line set up Other duties as assigned Position Qualifications: Bachelor’s degree in Computer Science, engineering or relevant field required A minimum of 4 years of proven experience as IT Technician or relevant position Excellent diagnostic and problem solving skills Excellent communication ability Outstanding organizational and time-management skills In depth understanding of diverse computer systems and networks Good knowledge of internet security and data privacy principles Compensation & Benefits: Base Salary: The expected Base Salary range for this position is between $31.25-$46.00 per hour, equivalent to $64,900-95,700 per year, depending on experience and skillset. Base Salary is paid bi-weekly, every other Friday. Bonus: This position is eligible for an annual performance-based cash bonus. Bonuses are earned, calculated and paid in accordance with the terms and conditions of the Company’s applicable incentive plan document. Benefits: In addition to competitive medical, dental and vision coverage, Tri Pointe Homes provides comprehensive benefits to eligible team members and their dependents, including: Health Savings Account (HSA), full and limited healthcare Flexible Spending Account (FSA), and dependent care FSA options; generous paid time off policies, like vacation, holidays, sick leave, jury duty, bereavement, and volunteer time; paid disability, parental and military leave; company-sponsored and voluntary term life, AD&D, and short- and long-term disability insurances; a 401(k) retirement plan with bi-weekly employer matching of 50% up to the first 6% of team member contributions; adoption, fitness, tuition and worldwide emergency travel assistance; EAP, grief counseling, and estate/will preparation services; and additional discounts and supplementary employee-paid benefit programs. At Tri Pointe Homes, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves. We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business. We believe our company’s strength relies on the diversity of the team and the unique, innovative ideas everyone contributes. Pursuant to the California Consumer Privacy Act of 2018, if you are a California resident, you have the right to know the categories of personal information that we collect about job applicants, employees and their emergency contacts and beneficiaries, and independent contractors. Please click here for a description of our personal information collection practices. We are an Equal Opportunity Employer, which means we make employment decisions based on merit and qualifications and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.
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