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Must Have Skills (Top 3 technical skills only)*:

Video Cable SQL DB Analysis

Nice to have skills (Top 2 only):

RCA SME Support

Detailed Job Description:

Need a jr. analyst for Supporting critical incident ticket handling which needs SME support. Perform Root Cause Analysis RCA and deep stick analysis and help triagingtroubleshooting critical production

Minimum years of experience*: 3+

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute*:

Participation in Problem Management Participate in Change Management Participate in Solution Management

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No