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Detailed Job Description:

9+ year of experience in app support with credit card processing background  Leading and driving P1/P2 production issues to resolution. Working knowledge on HW procurement Strong Understanding of ITIL service management  Must be detail oriented, committed to deadlines and have solid verbal and written communication skills. Work with vendors to ensure maintenance coverage for all relevant IT infrastructure. Participate in 24x7 Command centre

Preferred

Strong documentation & reporting skills ITIL certified Excellent Communication