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Details: Technical support Lead for NOCTicket analysis and resolution with in SLA.Monitoring alerts using Zeke Zena Zenoss Tivoli Site Scope and guide to team membersDisabling servers on requirement basis for monitoring requests in ZenossTier2 Tier3 fault management includes running jobs adding them in schedule on the basis of adhoc scheduling requestInforming programmer for jobs related modifications and delaysRunning script using ZekeScheduling Jobs through Zeke and ZenaTicket creation and assignment using SDMContention resolving and monitoring consoles 24 x 7Giving Cabinet Combo number for accessing data centerClient and stake holder managementWeekly and monthly reportingExperience: 7+, looking at lead level who can work as well as do stake holder management.
For faster process, call to - (202) 719-0200 Ext:127.