IT - Technology Analyst | Infrastructure-Contact Center | IVR Co
Hire IT People, LLC
Job Seekers, Please send resumes to resumes@hireitpeople.com IVR Developer
Designs call flows and Voice User Interface (VUI)Make application code changes per call flows and VUIsDocuments technical designsParticipate in SCRUM meetingsTriages issues raised by production support as neededRequired Skills:
3-5 years of experience in Java/J2EE design, development and implementationMust be comfortable with UNIX/Linux scriptingMust be comfortable with complex java servlet programming and Java scriptsExperience with web services (client) developmentExperience with Agile developmentQuick learnerAbility to communicate effectively both orally and writtenTeam player and great attitudeBachelor’s or higher degree in Computer Science or equivalentPreferred Skills:
Experience or exposure with IVR development, specifically Avaya Orchestration Designer framework (strong plus) and Avaya Contact Center infrastructureExperience with Nuance speech recognition and text to speech softwareExperience in developing applications on WebSphere Application ServerExposure to AWS such as Lambda, Lex, Poly, Dynamo DB.
Designs call flows and Voice User Interface (VUI)Make application code changes per call flows and VUIsDocuments technical designsParticipate in SCRUM meetingsTriages issues raised by production support as neededRequired Skills:
3-5 years of experience in Java/J2EE design, development and implementationMust be comfortable with UNIX/Linux scriptingMust be comfortable with complex java servlet programming and Java scriptsExperience with web services (client) developmentExperience with Agile developmentQuick learnerAbility to communicate effectively both orally and writtenTeam player and great attitudeBachelor’s or higher degree in Computer Science or equivalentPreferred Skills:
Experience or exposure with IVR development, specifically Avaya Orchestration Designer framework (strong plus) and Avaya Contact Center infrastructureExperience with Nuance speech recognition and text to speech softwareExperience in developing applications on WebSphere Application ServerExposure to AWS such as Lambda, Lex, Poly, Dynamo DB.
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