Birmingham, AL, USA
19 hours ago
IT - Technology Analyst | Infrastructure-Contact Center | Unified communications, Global messaging, mobility
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Technical Hiring Criteria (Must Haves):

Programming Languages: NA Platform/Environment: Cisco/Avaya PBXs , Contact Center (Cisco,Avaya,Genesys), Skype for Business Database Management System: Oracle, Mongo Application Packages, etc.: Cisco CUCM , Avaya Session Manager, Cisco UCCE,UCCX,Geneys Pure Connect

Performance Expectation:

Resource would be managing IPT & Contact platform for our client . Also resource would be playing a role of SME in Unified Communications, Oracle SBCs and Contact Center domains Subject matter expert for telecommunications voice and SIP interconnection Subject matter expert Cisco Unified Communications Management System Subject matter expert Oracle/ACME Session Border Controller Solution What outcome or deliverables are expected at the end of this assignment? Key SLAs to be met , Playing consulting role in new engagements on Unified communications portfolio would be key deliverables

Minimum years of experience*: 5

Certifications Needed: Yes

Interview Process (Is face to face required?) No

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