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Detailed Job Description:

Troubleshooting collaboration and mobile applications such as Mobile Iron, Intune, Outlook, Skype for Business, SharePoint, RightFax, Proofpoint, MS Office 365, Exchange, MS Teams, Yammer and Cisco CUCILync Deployments and Installs of the above software Expert in O365 and profiles  Working with Tier 3 Engineers to identify trends in incidents Supporting Android and iOS devices Troubleshooting mobile applications on Android and iOS devices such as email, Skype, MS Teams, and Yammer Troubleshooting email security and retention issues Troubleshooting user profile issues Troubleshooting and managing SharePoint access and permissions issues Managing .PST files and email inbox issues Incident, Problem and Request management

Minimum years of experience: 7

Interview Process (Is face to face required?) Yes

Does this position require Visa independent candidates only? No