Job Seekers, Please send resumes to resumes@hireitpeople.com

Minimum years of experience*: 4

Responsibilities you would expect the Subcon to shoulder and execute*:

2nd level Support on all Authentication & IAM systems Troubleshooting and remediation of Siteminder. Performing maintenance activities to all supported applications Perform checks & access reviews with help of SQL query/tool. Ensure incidents/requests are resolved within agreed SLA times. Preparation and involvement in BCM related activities Application Deployment Suggesting and implementing process improvement initiatives across the team Ensuring Audit/Risk items are flagged and remediated

Required Technical Knowledge:

Must have experience working with Cyberark Preference would be given to candidate who has also worked on SiteMinder Active Directory Setup/Management knowledge. LDAP setup/management knowledge. Knowledge on Database (Oracle / Sybase ). Knowledge on UNIX OS Platform (Solaris/RHEL). Knowledge on Windows Server. Knowledge of web and application servers (Apache/IIS/Tomcat/Websphere) ITIL Service Operations process such as Incident Management, Request fulfilment, Problem Management. Familiarity with Service Management tools (eg: SNOW etc.,) for the logging and tracking of incidents, and service requests Preferable tools knowledge: Putty, TOAD Preferable experience on unix or perl scripting

Essential soft skills:

Strong written and verbal communication skills, including effectively communicating with technical and non - technical audience. Stakeholder management skills. Ability to learn quickly and adapt to new Tools & Technologies. Flexibility to work in shifts. May involve weekend work

Qualification & Experience

Bachelor degree in computer science or equivalent > 2 years of experience within IT Security/Identity Management role Banking related IT support experience would be a plus. ITIL Foundations Certified would be an added advantage.

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? Yes