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Detailed Job Description:

Monitoring day-to-day tickets and work allocations Diagnosing, debugging and troubleshooting tech problems Need a strong set of hard tech PC skills Useful to have hands-on experience with specific kinds of hardware, software, applications, and systems Provide the 8x5 support for PCs at the site/campuses Troubleshoot client computing issues related to PCs and their peripherals such as mouse, keyboards Knowledge of basic PC hardware, printer, Configure, deploy, set up, and repair Operating Systems, Client Networking, PCs and mouse, keyboards, KVM switches, scanners, laser/label printers and other PC peripherals. Hardware movement between buildings/locations for deployment, repair, and dismantling Audit hardware status as needed Use IT ticketing system to log and track the work Coordination with end user to resolve the issue Troubleshoot and close the tickets raised by the end users within the SLA period Able to lift 50 lbs

Minimum years of experience required: 3 to 5 Years