Plano, TX, USA
1 day ago
IT - Technology Lead | Infrastructure-Contact Center | ContactCenter model
Job Seekers, Please send resumes to resumes@hireitpeople.com

Must Have Skills:

Must have at least 5 years of designing solutions and being a NICE architect which includes working with: 

Contact center management professional service Contact center OmNi and Telephony design and development expertise NICE expert

Nice to have skills:

Good communication skills Trouble shooting skills

Detailed Job Description:

Need Nice resource to architect, design and support the following:

Provide strategic contact center management professional service, which includes providing contact center OmNi and Telephony design and development expertise.  Expertise that will help in designing and implementing solutions that help to increase automation which will help eliminate and deflect calls.

Minimum years of experience: 5

Certifications: No

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No

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