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Must Have Skills:

Experience with Nuance VUI and call flows. IVR testing experience with agent screen pop validations. Create manual IVR test cases using Nuance documentation framework Voice User Interface design (VUI) and potentially execute these test cases

Detailed Job Description:

Experience with Nuance VUI and call flows. IVR testing experience with agent screen pop validations. Create manual IVR test cases using Nuance documentation framework Voice User Interface design VUI and potentially execute these test cases. SAP experience to help creating test data requests. Experience with testing tools such as Jira Qmetry to facilitate test execution. CISCO CVP testing experience is a plus.

Minimum years of experience*: 5+

Certifications Needed: No

Responsibilities you would expect the Subcon to shoulder and execute*:

SAP experience to help creating test data requests. Experience with testing tools such as Jira Qmetry to facilitate test execution CISCO CVP testing experience is a plus

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No