Job Seekers, Please send resumes to resumes@hireitpeople.com

Minimum years of experience*: 6+

Certifications Needed: Yes

Responsibilities you would expect the Subcon to shoulder and execute*:

Respond to customer inquiries, primarily by telephone and e - mail Work flexible schedules, which may include evenings, weekends, holidays and 24x7 on call rotation. Resolve customer technical issues through diligent research, reproduction, and troubleshooting Work directly with other technical support staff, quality assurance, engineering, sales, marketing, operations, and administration to resolve problems Document all technical inquiries, develop and review content for knowledgebase Help test alpha and beta products

Technical Skills:

4+ years of Experience on VMware Ability to design and implement an enterprise-wide virtual infrastructure using ESXi v6.x vSphere and vCenter VMware ESXi troubleshooting using esxtop Distributed virtual switch configuration HA, DRS, server and storage vMotion Network configuration and troubleshooting Capacity management and system tuning Experience creating and using VROPS dashboards 4+ Year of Experience in Active Directory Troubleshooting Flexible Single Master Operations roles & Global Catalogue. Group Policy design, deployment management and troubleshooting. Troubleshooting account lockout and password policies Public Key Infrastructure (Windows 2008/2012 R2). Troubleshooting issues related to the 2 Tier and 3 Tier Certification Hierarchy. Managing and troubleshooting the Windows 2003 /2008 and 2012 Addressing queries regarding the Information System/ design, deployment & maintenance of Global Active Directory Environments. Troubleshooting Active Directory Disaster recovery. Managing and troubleshooting NTFS permissions. Administration of ADFS and Skype for Business on Cloud. 4+ Year of Experience in Citrix XenApp and XenDesktop Ability to work independently on XenDesktop VDA registration issues. Manage and maintain XenDesktop with 200+ VDAs and the underlying XenDesktop environment. Ability to configure and build XenServers and storage SRs XenServer. XenApp and XenDesktop patching and upgrade Ability to solve user issues related to XenApp and XenDesktop environment. Work with Citrix Director and configure user reporting 3+ Years in windows troubleshooting Troubleshooting performance issues using windows native and Sysinternal tools. Ability to perform commvault backup and restores. Hardware components: HP C7000 blade enclosures and virtual connects HP Blade infrastructure

Interview Process (Is face to face required?) Yes