Job Seekers, Please send resumes to resumes@hireitpeople.com

Detailed Job Description:

Technical Lead Role: Working for Middleware Environment Support Group.
This is an end-to-end Middleware Environment Support and implementation project involving requirements elaboration, design, build, testing, implementation and support. The scope includes.

Troubleshoot application and infrastructure related issues which impact telecom business. Implementation of cloud services and Devops to enhance business. Solution Definition and Deployment: participate in the detailing of support/administration/technology processes and evaluation of S/W and H/W products using working knowledge of solution tools and techniques. Support and Maintenance: Leading the team and project on L2/L3 activities. Lead incident investigation, RCA, diagnostics, troubleshooting & resolution and suggest solutions/workarounds as per the agreed SLAs/KPIs. Ability to handle escalations and take measures to avoid in future. Train team members on project processes and provide inputs on process tailoring and quality goals Take ownership of periodic performance status reporting (daily/weekly/monthly) to relevant stakeholders. Review production issues, interface with customer to clarify issues, and ensure resolution is provided within SLA by the team. Responsible for building and maintaining knowledge management repository for the team and perform period assessment of knowledge level in the team. Lead the project transition and KT sessions, creation of documentation on the understanding, handling Shadow/Primary support responsibilities, cross-skilling the team.  Coordinate with the technical infrastructure teams (network, OS support, DBA etc.) for ensuring stable operations.  Lead the process improvement, automations and quality initiatives.

Key Primary Skills Required:

WebLogic, Tomcat, JBoss, IBM MQ, Apache: Middleware Technologies Python, Unix Shell, Power Shell scripting. Jenkins, Ansible, GitHub: DevOps Tools Experience of working on ticketing tools like Service Now/Remedy Sound knowledge of ITIL Incident, Release, Change and Problem Management processes. Good communication skills and client interfacing skills. Ability to handle multiple tasks simultaneously and to work well under pressure. Analytical ability to triage issues within given SLAs/KPIs.

Secondary Skills Required:

Mesos/Marathon: Micro services related Technologies. Cloudera (Hadoop), Cassandra (DataStax), MongoDB: Big Data and NoSQL Technologies Couchbase, Kafka, Zookeeper: Big Data Technologies Consul, Fabio: Micro Services Related Technologies Redhat, CentOS: Unix Administration expertise.

Interview Process (Is face to face required?) No