Job Seekers, Please send resumes to resumes@hireitpeople.com Top Skills: Network Administration Knowledge of IP stack protocols and routing protocols Linux working knowledge CCNP Enterprise Certification 3+ years of experience Detailed Job Description: Responsible for monitoring, triaging, resolving, escalating and communicating network incidents/outages as part of a 24x7x365. Perform third level incident outage triage, troubleshooting, and fix agent break fix actions on Cisco network infrastructure. Provide detailed documentation and summaries of incident/outage tickets. Interact, collaborate, and coordinate with other NOC tier support groups and fourth level subject matter experts within various business departments. Perform daily administrative duties, support maintenance activity, and execute processes and procedures as outlined by department. Ability to work an extended and flexible 24x7 day and night work schedule is required. One weekend day plus

Minimum years of experience*: 5+

Certifications Needed: No

Interview Process (Is face to face required?): No

Does this position require Visa independent candidates only? No