Job Seekers, Please send resumes to resumes@hireitpeople.com Detailed Job Description: Service and Support Administration in Salesforce.com CRM. Standard Sales force configuration that includes page layout, workflow rules, Approval Processes, Record Types, Triggers, Assignment rules, Validation rules. Building Custom Applications that includes administration, configuration, implementation and support experience. Designing user interfaces using Visualforce pages. Knowledge of/experience with formal delivery methodologies. Expert in understanding of all SDLC models like RAD, Waterfall, RUP, Agile etc. and specialized in deploying different SDLC models. Having Knowledge in SFDC development using Apex classes and Triggers, Visual Force, Sales Cloud, Service Cloud, Force.com IDE, SOQL, SOSL. Knowledge on HTML, XML, CSS, Java Script, WSDL and Soap UI. Data Loader, Eclipse IDE Developer console, Apex Data Loader. Excellent written and verbal communication skills as well as listening skills. Significant Consulting/client facing background. Stock the Product Backlog. Groom the Product Backlog. Facilitate Collaboration Test Acceptance creation and facilitate in execution Manual Testing planned during sprints. Key Skill Salesforce Service cloud and Field Service Lightening (FSL) are important things to look out in the profile. This is NOT a developer profile but a strong techno-functional Business Analyst role with in-depth knowledge on Salesforce service cloud implementation

Minimum years of experience*: 5+

Certifications Needed: Yes (SF BA)

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? Yes