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Must Have Skills (Top 3 technical skills only)*:

Be fully in charge of all the aspect of lab management including Service Ticketrequest management, assignment and meeting SLA Shift planning with lab team and ensure 24 x 7 Support within SLA guidance Work with Network engineer & Automation engineer for any lab related network and automation issue Manage and flag any risk issues happening in lab

Detailed Job Description:

Efully in charge of all the aspect of lab management including Service Ticketrequest management, assignment and meeting SLAShift planning with lab team and ensure 24 x 7 Support within SLA guidance Work with Network engineer Automation engineer for any lab related network and automation issue Manage and flag any riskissues happening in labManage all inventory material in lab Prepare weeklymonthly and executive summary reports for lab Proactive analysis of lab, lab equipment and ensure that enough

Minimum years of experience*: 5+

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute*:

Manage all inventory material in lab Prepare weeklymonthly and executive summary reports for lab Proactive analysis of lab, lab equipment and ensure that enough spares are maintained in lab for 24x7 support. Work with lab team to get new equipment addedconnected as per user demand

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No