Job Seekers, Please send resumes to resumes@hireitpeople.com Must Have Skills: Network alarm monitoring DHCP, TCPIP Cisco routers, switches

Detailed Job Description:

NOC Surveillance OperatorUnder supervision of NOC Supervisors or NOC Managers, the NOC Surveillance Operator will perform basic support of network infrastructure. This individual will be responsible for tracking, escalating, and reporting all issues for all of Altice products and services. This individual will provide a fundamental level of technical experience and knowledge in network infrastructure and the interrelated disciplines allowing for efficient and effective troubleshooting and restor

Minimum years of experience: 5

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute:

Generally, perform troubleshooting and initial triage of issues with the potential of impacting 20,000 or more subscribers at any given time. Perform basic network support including conducting daily administrative duties, supporting maintenances, perform monitoring of all network infrastructure. Document system problems, escalate and take appropriate actions according to departmental procedures. Must ensure issues are updated hourly, which includes adding notes to the Outage Board, updating

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No