Job Purpose & Scope Responsible for performing the daily item processing of all paper-based transactions and processing courier and bank mail work as directed. Essential Job Functions + Performs the daily item processing of all paper-based transactions + Processes courier and bank mail work as directed + Captures all Operations Center proof work + Keys and Balances all proof work generated and received through any remote source capture unit. + Maintains good punctuality and attendance to work + Sorts Mail Knowledge, Skills & Abilities + Computer skills + Ability to use a 10-key calculator + Excellent customer service skills + Ability to work well in a fast paced environment + Ability to work well under pressure and with deadlines + Ability to adapt to repeated interruptions + Knowledge of administrative and clerical procedures + Ability to work without close supervision + Knowledge of bank policies and procedures Basic Qualifications + High school diploma or equivalent + One (1) year of experience with computers, including Microsoft Word and Excel + Ability to work extended hours as needed Job Expectations Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. EEO Statement Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.