Work where every moment mattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the systemOverviewCareConnect is Hartford HealthCarersquos program focused on the implementation and maintenance of Epicrsquos Electronic Health Record EHR Over new positions have been created to support growth in the Fairfield County area of Connecticut We are looking for individuals with experience in one or more of the following Epic clinical modulesbull Acute Clinical Appsbull Ambulatory Clinical Appsbull Willowbull Radiantbull Cupidbull Beaconbull Healthy Planetbull HaikuCantobull MyChartTelehealthbull EpicCare Linkbull ReportingPreference will be given to individuals with current Epic certifications or operational experience in the following clinical areas Nursing Pharmacy Radiology Cardiology Oncology etcPosition ResponsibilitiesAccountable for supporting the scope schedule and quality of project and maintenance work within their respective teamareaCollaborates and consults with team lead manager andor director to coordinate activitiesUnderstands the operational issues within their application area well enough to represent user needsAnalyzes workflow decisions and how they translate into application configurations to ensure system design reflects decisionsAnticipates and provides solutions to complex problems with the necessary priorities Presents solution to operational leaders within respective teamareaAssists in the development and documentation of internal policies and procedures that will be used in conjunction with the applicationActively participates in weekly team meetings to discuss team and project related activities issues change communications and updatesBuilds effective relationships with business partners through all the phases of projects to support completing projects goalsSupports all project team members with application and information systems knowledgeCollaborates with vendor resources plays an active role in managing the technical build testing and migration of the systemContributes to testing scripts and materials and performs unit application and integrated testing tasksDocuments and maintains all required system design and build documents and configures system accordinglyEngages the clinical and business community to ensure their voices are heard their needs are met and they are kept informed of project progressPromotes a team atmosphere that is conducive to the overall accomplishment of goals schedules and deadlinesSupports end users during go live which may include night and weekend coverageProficient in Microsoft Office products Word Excel PowerPoint Visio Outlook etc Knowledge of project development life cycle methodologies desiredTravel to Epicrsquos corporate office in Madison Wisconsin may be requiredPerforms other duties as assigned HHCWork where every moment mattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the systemOverviewCareConnect is Hartford HealthCarersquos program focused on the implementation and maintenance of Epicrsquos Electronic Health Record EHR Over new positions have been created to support growth in the Fairfield County area of Connecticut We are looking for individuals with experience in one or more of the following Epic clinical modulesbull Acute Clinical Appsbull Ambulatory Clinical Appsbull Willowbull Radiantbull Cupidbull Beaconbull Healthy Planetbull HaikuCantobull MyChartTelehealthbull EpicCare Linkbull ReportingPreference will be given to individuals with current Epic certifications or operational experience in the following clinical areas Nursing Pharmacy Radiology Cardiology Oncology etcPosition ResponsibilitiesAccountable for supporting the scope schedule and quality of project and maintenance work within their respective teamareaCollaborates and consults with team lead manager andor director to coordinate activitiesUnderstands the operational issues within their application area well enough to represent user needsAnalyzes workflow decisions and how they translate into application configurations to ensure system design reflects decisionsAnticipates and provides solutions to complex problems with the necessary priorities Presents solution to operational leaders within respective teamareaAssists in the development and documentation of internal policies and procedures that will be used in conjunction with the applicationActively participates in weekly team meetings to discuss team and project related activities issues change communications and updatesBuilds effective relationships with business partners through all the phases of projects to support completing projects goalsSupports all project team members with application and information systems knowledgeCollaborates with vendor resources plays an active role in managing the technical build testing and migration of the systemContributes to testing scripts and materials and performs unit application and integrated testing tasksDocuments and maintains all required system design and build documents and configures system accordinglyEngages the clinical and business community to ensure their voices are heard their needs are met and they are kept informed of project progressPromotes a team atmosphere that is conducive to the overall accomplishment of goals schedules and deadlinesSupports end users during go live which may include night and weekend coverageProficient in Microsoft Office products Word Excel PowerPoint Visio Outlook etc Knowledge of project development life cycle methodologies desiredTravel to Epicrsquos corporate office in Madison Wisconsin may be requiredPerforms other duties as assigned HHCPreferred Epic CertificationsAssociates degree or equivalent knowledge and skills obtained through a combination of education training and experience in a Healthcare environment requiredBachelorrsquos degree in Information Systems or Business area is preferredExperience in business information system management in a hospital or ambulatory care setting preferredWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentHHCPreferred Epic CertificationsAssociates degree or equivalent knowledge and skills obtained through a combination of education training and experience in a Healthcare environment requiredBachelorrsquos degree in Information Systems or Business area is preferredExperience in business information system management in a hospital or ambulatory care setting preferredWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentHHC