Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

  

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

  

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

About the Team

The Language Services team’s mission is to deliver outstanding experiences to our global customers and users in their language, so they can move their businesses forever forward across regions and languages.
We are passionate about language and culture, and we enable international business growth through close collaboration with local teams and customers. We are a dynamic and innovative team, who thrive in an environment where language technology and human expertise are combined to enable our global customers and users to achieve their goals.
We are part of the wider Globalization and Localization team at Workday, and partner closely with other functions to deliver on our mission.

About the Role

The Japanese Language Manager is responsible for ensuring positive language experiences in Japanese, where products and content are adapted to local customs, preferences, and cultural nuances. This is achieved by developing a data-driven language strategy for Japanese in conjunction with the other Japanese Language Managers.

Language Managers work closely with cross-functional teams and customers to deliver business value and enable Workday’s international growth, through the delivery of fit-for-purpose and culturally-appropriate Japanese products and content. 

Language Experience Management:

Oversee the localization of all Workday products and materials into Japanese.

Deliver fit-for-purpose language experiences for Japanese customers and users at scale.

Own terminology, style and brand voice, ensuring it is continuously aligned with stakeholder and customer feedback.

Ensure products and content are culturally relevant and resonate with native audiences.

Stakeholder Collaboration:

Collaborate closely with in-market teams and customers to understand their language needs and integrate Japanese language feedback.

Establish effective and open communication frameworks with stakeholders in Japan.

Act as a bridge between local stakeholders and cross-functional teams in the wider Workday.

Language Service Partner Management: 

Build and maintain strong relationships with language service partners.

Coach and enable language service partners to meet expectations.

Manage and elevate language service partners’ performance based on established KPIs.

Innovation Leadership:

Focus on innovation and continuous optimization of localization and language quality management workflows. 

Stay abreast of the latest trends in language technology and localization best practices.

Explore and implement new technologies and tools in collaboration with the wider team.

Lead and participate in strategic cross-language initiatives.

Contribute to the organization’s rapid evolution with adaptability and a growth mindset.

About You

5+ years of professional experience in Japanese language quality and strategy management.

3+ years localizing SaaS.

Native fluency in Japanese and a strong command of the English language. 

Deep understanding of Japanese culture, etiquette, and communication styles.

Proven experience in leading localization and developing mutually successful partnerships with language service providers.

Proficiency with localization tools (Phrase, XTM, MemoQ) and other industry-standard software.

A degree in Translation Studies, Communications, Computer Science, related field or equivalent work experience.

Team player with strong organizational and time management skills. Highly detail-oriented and accuracy-focused.

Excellent interpersonal and communication skills. Ability to build and maintain strong relationships with diverse stakeholder groups and leadership levels, as well as customers.

Other Qualifications

Functional knowledge of Human Capital Management (HCM) and Financials business applications.

Knowledge of Workday products is a plus.

Experience working with AI/ML and technology-driven localization workflows, including MT. 

Self-motivated, thrives in a growing and rapidly evolving environment.

Ability to drive initiatives at a strategic level.

At Workday, we believe every potential recruit brings value to the table. Believe you are missing some of the skills and are hesitant to apply? We do not believe in the ‘perfect’ candidate and are happy to teach. So however you identify and whatever background you bring with you, apply and see what we are all about.

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!