**Introduction** Are you a seasoned software engineer with a passion for building scalable micro-services that handle massive amounts of data and form the backbone of customer-facing managed services? We are a growing SaaS product in IBM that helps our enterprise customers plan, analyze, and optimize their IT spending across traditional and cloud infrastructure. **Your role and responsibilities** We are looking for a Staff level Software Engineer who is passionate about building large scale services optimized for performance, efficiency, and handling lots of data. * As part of IBM Apptio Cloudability application suite, build and maintain performant and secure cloud-native services using modern languages like Go, Java, Python that solve new and existing business challenges and customer needs. * Research and identify new technologies and services in Cloud Service Providers to efficiently solve feature requirements of the product. * Dive into complex architectures of different parts of the product to identify and fix issues and inefficiencies. * Design and implement resilient systems that can horizontally and vertically scale. * Build automated tests that validate feature functionality and integration. * Breakdown complex tasks into smaller work items and provide proper estimates for planned feature work in each sprint. * Best practices are followed while developing applications to be able to monitor it with the right support for observable metrics. * Best logging practices are followed to be able to debug the state of the application when issues are identified. * Perform code reviews submitted by teammates. * Conduct and participate in design discussions organized in the team. * Participate in on-call duty rotation to keep the service availability 99.9% or above. * Participate in triaging customer reported issues. * Open tickets on issues found in the feature and product with clear steps to reproduce the issue. * Debug customer reported production incidents and address them to fix it or provide work arounds or build feature extensions. * Work with other teams of the product and address integration requirements between the features. * Influence multiple teams and hold a high bar for systems architecture, operations, and quality. * Mentor and foster career growth for junior engineers. **Required technical and professional expertise** * Bachelor’s Degree in computer science, or related field, or relevant work experience and 5+ years of professional software development experience OR Master's Degree and 3+ years of professional software development experience. * 3+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems. * Professional experience in a SaaS company/product. * Extensive professional knowledge, experience, and understanding of at least one modern programming language, such Java and Go. * Computer Science fundamentals in data structures, algorithm design and problem solving. **Preferred technical and professional experience** * Experienced with modern API design and implementations, preferably in Golang/Java. * Experience with Linux-based integrated development environments, or equivalent (e.g., IntelliJ IDEA). * Exceptional customer focus, ownership, and drive. * Demonstrated capability to provide depth and breadth technical leadership. * Experience in mentoring, recruiting, and team-building. * Excellent communication skills, both written and verbal.