New York, NY, USA
5 days ago
JD - Supervisor - NY Time Square, New York, NY
Come work for us!

We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a JD Finish Line store.

Our employees are key to our success.

Summary

The Supervisor is responsible for providing customers with a leading shopping experience, while consistently meeting the store’s sales goals by performing the following main duties:

Ensures high levels of customer satisfaction through excellent sales and service.

Actively welcomes, seeks out, and engages customers within the store.

Assess customers needs and provides assistance and information on product features.

Responsible for achieving personal sales goals.

Prioritizes time to achieve individual and team tasks to be completed.

Uses resources in a conscientious and effective manner.

Stays up-to-date on and remains knowledgeable on products offered.

Maintain store’s visual appearance in high standards.

Promoting customer loyalty plans

Maintains company standards regarding personal sales metrics.

Performs cashiering, stockroom upkeep and store upkeep as needed.

Additional responsibilities such as key carrying for opening and closing store procedures, including cash reconciliation, banking, reporting, and security as required.

Adhere and uphold all company policies and procedures.

Additional duties and projects as required.

Required Education and/or Experience

0 – 1 year related experience and/or training; or equivalent combination of education and experience.

Required Computer and/or Technical Skills

Should have basic to intermediate knowledge and abilities with Microsoft Word, Excel, and PowerPoint. 

Core Competencies:

Communication Skills

Must be an effective communicator with internal and external individuals at all levels. This includes spoken, written, electronic, and presentation skills.  Communication should be consistently constructive and professional. 

Decision Making and Problem Solving Skills

Able to define problems, collect data, establish facts, and draw valid conclusions.  Able to analyze results at a micro and macro level and present findings.  Makes routine decisions following established policies and procedures; collaborates with manager to gain assistance when complex issues arise. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.  Individual must be 18 years of age or older.

The minimum requirements include the following but reasonable accommodations may be made as related to an employee’s religion, ethnicity, or disability:

Requires a set, weekly availability which meets the needs of the business and includes some combination of mornings, days, and nights based on the business needs. 

Requires availability on weekends and holidays

Punctuality and regular attendance consistent with the company’s policies are required for the position.

Must speak English clearly in order to converse with customers and effectively supervise staff.

Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports.

Supervisor pay range:$17.50 per hour.  All roles are eligible for the company 401K plan. Full time roles will be eligible for medical, dental, vision, sick leave, parental leave, and company-paid time off.

Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy. ​

EEOC Statement:

The Finish Line, Inc. is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws.  The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law.  The Finish Line, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.


Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application can either call Finish Line at  (317) 613-6890 or email us at talentacquisition@finishline.com.  A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)

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