DCS is seeking an VTC Technician to join our Air Force / Space team at Eglin AFB. The VTC Technician's primary function is to support the United States Air Force’s 53rd Wing Technical Support Services (53rd WTSS) contract.

Essential Job Functions:

Tier I & II customer support.

Scheduling conferences using Cisco’s TelePresence Management Suite (TMS).

Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs.

Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades.

Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out.

Required Skills:

Due to the sensitivity of customer related requirements, US Citizenship is required.

Bachelor’s degree in related discipline from an accredited college or university.  2 additional years of experience may be substituted for a degree.

Current Top-Secret Clearance with SCI Eligibility.

Eligibility for access to Special Access Program Information.

Willingness to submit to a polygraph.

2 or more years of experience with hands-on/practical experience in the installation, configuration and operation of classified and unclassified VTC systems.

Active / valid DoD 8570.01-M IAT-II certification.

Working/practical knowledge and understanding of IP networks and how they are implemented as part of VTC systems.

Experience providing Tier I and II customer support of VTC systems.

In-depth understanding of networking theory and ability to apply the same.

Experience with configuring and managing Cisco switches.

Experience with General Dynamics Type 1 encryption devices (e.g. TACLANE).

Familiarity with audio / video standards (e.g. H.323 / SIP protocols).

Working knowledge of Cisco TelePresence Management Suite.

Hands-on experience conducting site surveys remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades.

Practical experience conducting on-site VTC system installations to include end network device configuration, equipment installation / configuration, and system check-out.

Job Requirements:

6755 Get job alerts by email. Sign up now! Join Our Talent Network! Job Snapshot Employee Type Full-Time Location Niceville, FL (Onsite) Job Type Skilled Labor - Trades, Engineering, Telecommunications Experience Not Specified Date Posted 11/15/2024 Job ID 6755 Security Clearance Level Secret Remote No Apply to this job. Think you're the perfect candidate? Apply Now