Job Description A client in the Nashville, TN area is looking for a Jr Data Analyst to join their client success team. This resource will be the escalation point for clients who are experiencing issues with their application before it's escalated to the engineering team. This resource will need to analyze data in SQL and the company's application to troubleshoot and resolve complex product issues related to platform functionality, data discrepancies, and integrations. They'll need to demonstrate strong communication skills to clients to break down technical issues to non-technical end users. They also need to be able to translate technical issues to the engineering team when escalating. This resource may also need to have flexibility with shifts. This person will be working a couple days on the early shift with a start time between 5:30-6am with remote flexibility. Other days may consist of a regular schedule. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - 1-3 years of relevant data analytics experience - Strong SQL skills - Ability to use data analysis to troubleshoot and analyze problems for clients - Jira or Zendesk - Strong communication & client facing capabilities - Local to Nashville, TN and open to hybrid schedule 4 days onsite - Flexibility with scheduling & shifts (morning and late shift). - Financial services industry experience null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.