Overview

“Go where ever we are needed and do whatever comes to mind.”

- Ballington & Maud Booth, Founders

Volunteers of America (VOA) is a faith-based, nationwide nonprofit organization dedicated to helping those in need rebuild their lives and reach their full potential. The VOA network includes more than 16,000 full-time professionals empowering 1.5 million people annually through our 29 affiliates in 46 states. We provide hundreds of service programs, including those for seniors and people with disabilities, those experiencing homelessness, and those recovering from addiction. VOA is one of the nation’s most comprehensive human services charities, offering programs for communities, individuals and families. 

VOA is seeking a Jr. Applications Content and Data Intern.  The selected candidate will be an integral member of the Information Technology (IT) Team, working with cross-functional teams and departments to provide resources and information for VOA employees in over 400 communities nationwide. The person in this role will be a dynamic self-starter to assist in designing, implementing and maintaining applications content and data. They must excel in written and verbal communication, be familiar with the Microsoft 365 suite of applications - including Entra ID, SharePoint, Teams, Directory Services - and manage multiple assignments from start to finish as well as being able to learn new areas.

This position extends the opportunity for part-time hours (up to 24 hours per week) and is completely On-Site

The internship is unpaid, however, a stipend is provided 

Primary Responsibilities:

Assisting in the creation, customization and editing of online applications content and data content, including supporting the rollout of document management and collaboration sites for all communities Assisting with testing, bug tracking, task management, reporting and troubleshooting on SharePoint and custom application development projects Collaborate with various community stakeholders to define requirements, analyze current as-is state and determine site needs Work with stakeholders to understand content needs and requirements Lead the design, organization and implementation of various communities on the site Manage and track the status of the project Provide clear and effective communication to align stakeholders

Required Knowledge, Skills & Abilities: 

Knowledge of Microsoft SharePoint and TEAMS Proficiency in Microsoft Office (Excel, Word, PowerPoint) Basic understanding of organizational management and flow Ability to proactively organize, prioritize and multitask effectively Excellent communication skills and self-motivated Ability to work effectively with cross-functional teams and management  Has insatiable curiosity and a willingness to learn

Qualifications:

Physical Capabilities:

Lifting: Requires lifting materials up to 10 lbs. Ability to stand or sit at a computer for prolonged periods

Working Conditions:

The work environment characteristics and physical demands described here are representative of those an intern encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function This position will take place primarily in an office setting

Other Duties:

Please note that this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the intern for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Education and Experience:

Applicants studying Computer Science, Information Technology Management, Information Systems, Business - or related degree fields - are encouraged to apply Currently enrolled in a Bachelor’s degree program

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

VOA is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Volunteers of America does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status or on any other basis prohibited by applicable law.

Employment with VOA is contingent upon successful completion of a background check, which may include but is not limited to, contacting your professional references, verification of previous employment, education and credentials, a criminal background check and a department of motor vehicle (DMV) check if applicable. Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Senior Vice President of Human Resources.