Description Technical Support Specialist Our dynamic IT team is seeking a Technical Support Specialist to provide top-notch onsite and remote assistance to our diverse clientele. With an exciting 50% travel role within the Bay Area, we're looking for an individual who thrives on variety and challenges. Responsibilities: + Handle both onsite and remote help desk support, serving as the key point of contact for all IT-related issues. + Troubleshoot and maintain network equipment, primarily Cisco Meraki and SonicWall, ensuring optimal network operations at all times. + Efficiently manage Microsoft 365 applications to optimize business functions. + Maintain and manage server environments, with a focus on Microsoft servers. + Stay current with the latest developments in cloud infrastructure and leverage this knowledge for business success. Requirements Qualifications: + 1-3 years demonstrated experience in technical support, delivering both onsite and remote help desk assistance. + Proficiency in handling network equipment, particularly Cisco Meraki and SonicWall. + Advanced skills in Microsoft 365 applications, leveraging its Office suite to drive business functions. + Solid understanding of server environments, preferably Microsoft. + Cloud infrastructure knowledge or experience would be a significant plus. + Must be comfortable and willing to travel within the Bay Area as per the business requirements. If you're an experienced technical support professional with a knack for problem-solving, have an itch for travel, and are excited by the prospect of joining a bustling IT team, apply now. Add your unique flair to our team and help us drive business success through technology. We can't wait for our tech problems to meet their match – you! Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .