Position Description:

This role (Junior Admin Analyst - RM Support) involves proactively handling and responding to various client requests, assisting Scandinavian clients with reports and project setups, and managing risks. Responsibilities include understanding and using relevant processes and tools, producing and maintaining accurate reports, logging data while ensuring confidentiality, and maintaining an Ensemble site.

Your future duties and responsibilities:

• Proactively handle and respond to all kinds of client requests but not limited to resource management
• Assist Scandinavia clients with scheduled reports and project set-up requirements and proactively manage the risks that may arise
• Understand and gain proficiency in processes, tools, and applications relevant to the services offered to clients
• Collate and produce reports while maintaining the quality, accuracy, and timeliness as required by the clients
• Log data into tools and applications when necessary, on behalf of the counterparts requiring the service, while upholding data confidentiality and integrity
• Responsible for maintaining an Ensemble site which contains procedures, reports and other relevant documents so that they are readily available to onshore clients when needed
• Ensure that client support is done according to the service level agreements (SLAs)
• Engage in constant communication with clients, as well as building and maintaining good working relationship with them
• Assist in the identification and implementation of process improvements
• Perform other functions as may be required by the Operations Lead

Required qualifications to be successful in this role:

• Bachelor's degree holder
• Newly graduates and young professionals (less than 2 years work experience) are welcome to apply.
• Knowledgeable in using different tools such as Microsoft office
• Amenable to work on a midshift schedule and hybrid working arrangement in Mckinley, Taguig

Skills: Detail-orientedResource Management What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.