Junior Programme Manager (12 month Fixed Term Contract)  

Overview 

At Pearson VUE, we believe the capacity for growth lies within all of us - the potential to learn, to stretch, to constantly better ourselves. Through our worldwide network of test centres and partnerships within virtually every industry, we deliver high-stakes exams empowering professions to certify and license individuals across the globe. 

Pearson VUE is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognised in the Best Employers for Diversity 2019 awards. 

Learn more about Pearson VUE and our parent company Pearson, the world's leading learning company, at https://pearson.jobs.  

We are seeking an enthusiastic and talented Junior Programme Manager to support our clients in delivering professional exams. The role involves client account management and the delivery of exam programmes. 

We hope you are the exceptional person we are looking for to join our supportive and diverse team. If you share our passion for helping customers throughout their learning and assessment journeys, then please apply to express your interest or reach out and contact us for an informal chat if you would like to know more. 

Key Responsibilities 

Building and maintaining relationships with both existing and future clients  Managing the provision of exam services to assigned clients and their learners  Contract management and change control  Leading projects to plan and deliver the agreed products, services, and deliverables  Planning to meet clients’ exam dates and candidate volumes  Measuring performance against the client contract and any relevant key performance indicators  Managing all aspects of delivery including risks, issues, quality, scope, cost, and timelines  Leading client-facing meetings and ensuring that the team follow-up on any agreed commitments  Ensuring that projects are formally closed, reviewed, and lessons learned are actioned.  Supporting Senior team members with delivering projects and operational activities to clients. 

Experience & Qualifications 

A minimum of 1 years’ professional experience delivering services for medium to large-scale customers is preferred  Experience with the delivery of computer-based assessments and qualifications within the education sector is preferred  Bachelor’s degree or equivalent experience is preferred   A recognised project management qualification and/or PRINCE2 Practitioner certification is preferred   Effective communication (written and verbal) skills and the ability to build good working relationships  Experience of working with cross-functional teams   Knowledge of project management tools and techniques  Problem solving skills   IT Literacy   Exceptional listening and influencing skills to create and maintain successful business relationships   Commercial understanding and a pragmatic approach   A valid non-restricted passport  Languages – Arabic (desirable not mandatory)  

Working Arrangements 

We value the well-being of our people. That's why, for most roles, we offer flexibility in how and where we work - be it from home, an office, or during non-traditional hours. You can help us build a more inclusive learning culture where everyone has the capability to unlock new skills and claim new opportunities. 

Hybrid working with travel to the Manchester office  Monday to Friday 09:00 to 17:30 hours, with a commitment to peak time requirement as may be required to fulfil project / global client needs.  Department: Programme Management Reports to: Head of Programmes

Your rewards & benefits   

We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families, too. 

Please see our attractive UK benefits here: Pearson Jobs - Benefits