Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day.

When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

About the team:

Our Legal, Risk, Compliance and Audit teams ensure we're doing business the right way. They help us balance a healthy risk appetite, so we're empowered to expand our horizons.

This is a newly created position is part of the wider Operations Risk and Shared Services team. The Analyst will support Quality and Operations in transition of Customer Due Diligence to manage the quality process so we can deliver a real time dynamic quality offering.

What you’ll own

As Quality Analyst you will represent the Customer Due Diligence operation as a business process owner for changes to existing processes, the development of new processes and system requirements. Apply practical application of standard business processes to day-to-day activities and responsibilities across all operations and business units. .

Using your understanding of operations process, you will continually look to improve customer experience and improve our approach to anti-money laundering in line with business needs and changes.

Key responsibilities:

Maintain detailed technical knowledge in relation to CDD and Anti-Money Laundering to act as expert reference for the businessMaintain awareness and knowledge of sectional procedures, including strategic implementations for new products and servicesReview policy guides/job guides to ensure correct procedures are being adhered to and ensure CDD procedures and agreed exceptions are documented and controlled effectivelyMake recommendations to change quality volumes in relation to CDD and AML processes.Maintain and develop positive working relationships with stakeholdersProvide feedback to both Advisors and Team Managers on the performance of the advisors assessed. Conduct / Participate in meetings with Boarding and QualityIdentifying training and coaching opportunities for advisors following assessment.Assuring that Worldpay is compliant with standard and guidelines laid out by the FCA, and other regulatory bodies. Highlighting risks to senior management as appropriate. Acting as a source of knowledge for the business for feedback on the successful implementation of change activities

Where you’ll own it

You’ll own it in our buzzing Gateshead hub. Our sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces we want people to feel excited to come and do their best work.

What you bring:

Highly organised with the ability to plan ahead to achieve the volumes of assessmentsGreat analytical skills to analyse data and create meaningful MIEnthusiasm, resilience and drive with the ability to work effectively in a constantly changing and pressured environment.Excellent communications skills - The ability to communicate complex information in a simple manner both in writing and verbally.Confidence to make decisions - Generates options, potential solutions and recommendationsTeam player with positive attitude able to build and maintain effective working relationships with a range of people

                                                                                                                                                     

Added bonus if you have:

Quality experienceUnderstanding of Anti Money laundering legislation in relation to business legal entitiesKnowledge of KYC procedures for business and agreed exception processes

Worldpay perks - what we’ll bring for you

A competitive salary and benefits.Time to support charities and give back to your community.Parental leave policy.Global recognition platform.Global employee assistance program.

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass