Key Responsibilities Include:
Nurture, qualify and convert leads:
Follow up on leads generated through digital marketing campaigns, including email, social media, and website inquiries. Qualify leads from marketing campaigns as sales opportunities. Respond to inquiries from potential clients via email, chat, or other digital communication channels. Make outbound calls to prospective clients to introduce the company’s products/services. Present and promote products/services to potential customers. Answer incoming calls from prospective clients and provide information on products/services. Respond promptly to inquiries generated through digital marketing channels (e.g., website, social media, email campaigns). Engage with leads to understand their needs and schedule meetings for the sales team. Assist sales representatives:
Schedule appointments and demonstrations for sales representatives. Collaborate with the sales team to achieve sales targets. Ensure a seamless transition of leads from qualification to closing by the sales team. Record, analyse and report:
Record details of conversations with customers into the CRM system. Monitor and report on sales activities and follow-up results. Track and report on key metrics related to sales development and digital lead follow-up activities. Analyse data to identify trends and opportunities for improving lead conversion rates. Provide marketing strategy input:
Assist in the development and implementation of marketing strategies to increase lead generation. Collaborate with marketing to refine lead-generation strategies and campaigns. Provide regular updates and feedback to the sales and marketing teams about lead quality and campaign performance. Qualifications:
High school diploma or equivalent; a diploma or degree in Marketing, Business, or related field is a plus. Proven experience as a telemarketer or similar sales/customer service role. Excellent Afrikaans language skills. Experience with digital marketing channels and lead generation is preferred. Familiarity with CRM systems and practices. Excellent communication and interpersonal skills. Strong sales and negotiation skills. Self-motivated, target-driven, and ability to work independently. Good organizational and time management skills. "We believe in balancing hard work with a fun and supportive team culture, including regular hikes, cycling adventures, and braais"

If you believe you're a great fit for this role, we encourage you to apply!