Mercer is seeking candidates for the following position based in the Warsaw office:

What can you expect?

Our organization is characterized by experienced and friendly managers, as well as open and diverse corporate culture. Senior Specialist role is based in our Warsaw office in the Client Solutions Team - CST, which is a truly unique place. If you like genuinely multinational, multicultural and dynamic environment – this work offer is definitely for you. In this role you’ll have a chance to develop and maintain day-to-day relationships with Mercer’s clients and consultants in the comp&ben area for the respective market.

In this role you will be responsible for:

develop and maintain day-to-day relationships with a portfolio of membership clients from France.

processing client queries and act as first point of contact for Mercer membership clients

providing advanced/proficient support in terms of data analysis/interpretation to clients

advising international clients on Mercer products, services and methodology

contacting membership clients during the survey cycle to request for compensation and benefits data

providing sales support to consultants (sales presentations, product information, and other ad hoc market requests) 

We would like you to have:

1-3 years of experience in the areas of customer service

Fluent English and French are a must

Proficiency in MS Excel

Very strong organizational and project coordination skills

What makes the ideal candidate – but not required

Market research, HR or Comp&Ben area experience

Experience in sales and/or negotiations with Clients

Analytical skills and a strong focus to detail

We offer:

Competitive salary based on the employment contract

Attractive benefits package

Office in a modern and comfortable building in Plac Zawiszy area

Excellent personal growth opportunities

Truly international environment

Please send your application in English.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.