Compensation Amount:

Job Summary:

Natick Boathouse is open daily from Memorial Day through Labor Day. Kayak and Sailing Classes are mainly taught on the weekends, but even classes are offered as well.

Teach beginning and intermediate Kayaking, SUP and/or Sailing skills to customers and junior staff. Additional opportunities to lead small group informative tours on the lake on Kayak or SUP. Provide supervision of the water to ensure safe boating operations. Opportunity to assist with rentals, boating pass members and groups. 

Job Description:

ESSENTIAL JOB FUNCTIONS

Teach beginning and intermediate Kayaking and SUPLead and guide clients on an informative tourAssist guestsLeading/teaching groups of adults and childrenEnsuring safety and supervision of on the water activitiesManage the registrations and paperwork of designated programmingOther duties as requiredWorking weekend and holiday hours required

SKILL AND KNOWLEDGE REQUIREMENTS

Customer Service skillsIntermediate knowledge of boating, such as sailing, kayaking, SUP, etc.At least one year teaching experience with at least one type of boating discipline such as sailing, kayaking, canoeing, etc. 

REQUIRED LICENSES/CERTIFICATIONS 

One of the following are expected depending on the discipline you are teaching:American Canoe Association Level 1 (minimum) Certifications Kayak or SUP (can be trained by company upon hire)American Canoe Association Tour Guide Kayak or Stand Up PaddleDriver’s License Certification PreferredUS Sailing Level 1 Certification PreferredAmerican Red Cross, CPR , First Aid Certification (can be trained by company upon hire)

PHYSICAL WORK REQUIREMENTS

The work required is moderately physically demanding and requires a medium level of physical fitness. You will be required to do the following:

Activity                        Approximate %

Kayaking or Sailing 90%

Standing > 2 Hours         30%

Lifting > 20Lbs.               30%

Twisting                         10%

Kneeling                         10%

Swimming                       5%

Squatting                       10%

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.