Location:
4910 Tiedeman Road - Brooklyn, Ohio 44144
The position can be remote (preference will be in Ohio) but will have to be in a state within KeyBank's footprint.
The Product Manager II is responsible for the ongoing lifecycle strategies that foster revenue generation, mitigation of credit loss, and an improved client experience across multiple consumer lending portfolios (credit cards, lines of credit, term loans, auto). The Product Manager II is involved in defining the overall business strategy, including account activation, usage, balance generation, fee income creation, and various tactics to reduce the inherent credit profile of consumer assets – all with improving portfolio(s) profitability.
The Product Manager II also may consult with senior business leaders and direct allocated resources to plan, develop, execute, and measure tactical projects to increase overall product portfolio performance.
Knowledge of the concepts, principles, and processes of design thinking; ability to utilize the knowledge in enhancing products and services, improving customer experiences, and finding operational efficiencies.Analytical thought process and the ability to determine paths of action, make recommendations, and remediate issues.Thorough and inquisitive, with an ability to independently manage multiple concurrent objectives, projects, groups, and activities.Excellent influencing, consulting, and communication (both oral and written) skills, with the ability to successfully interact with and relate complex technical information to multiple audiences in plain business terms.
Responsibilities
Lead business initiatives, directing a project plan, and is responsible for economic outcomesResponsible for revenue generation (finance charge, Non-interest income) campaigns and activitiesResponsible for crafting various treatments to minimize the inherent credit risk to consumer portfoliosRecommends new product and/or portfolio value propositions, along with influencing and crafting product positioning, channel content and messagingResponsible for monitoring and reporting out daily, weekly, and monthly Account Management performance trends and resultsResponsible for understanding market conditions, the regulatory landscape and making recommendations for change as appropriate to internal and external conditionsResponsible for the compliance and legality of all product portfolio offerings and effectiveness of distribution and deliveryResponsible for scanning the competitive landscape, keeping a pulse on the competition with noted gaps, strengths, weaknesses and forecasting industry trendsBuilds relationships with vendors and be involved in negotiating and influencing vendor contractsCollaborates with Marketing Consultants to manage marketing campaigns, capabilities, and measures and reports out on resultsConsult with business leaders and management to obtain buy-in and input on recommended innovations and product portfolio enhancementsPerforms other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without noticeComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.
Education Qualifications
Bachelor's Degree in business or related field and/or equivalent work experience (required)
Experience Qualifications
5+ years experience in financial services or related industry (preferred)5+ years experience in product management (preferred)
Tactical Skills
Demonstrated ability to drive projects from concept to rollout in cooperation with various business units and third party partnersTeam player with a structured approach to achieve tight timelines on complex deliverablesDemonstrated ability to work on multiple projects at once and prioritize delivery based on key objectives.Strategic thinker that aligns the benefits of the product with the needs of clients and shareholders while achieving profitabilityDemonstrated analytical prowess and communication skillsStrong understanding of Retail Banking products, channels and client segment needsStrong business management, presentation and PowerPoint skillsProficient with: Query writing/coding including complex joins (Saas, GCP, etc)Analytical programming languagesData visualizationMicrosoft Excel / PowerPoint
Personal Skills
Critical ThinkingProblem SolvingCollaborationInfluence
Practical Skills
Business AcumenOral & Written CommunicationRisk ManagementStorytelling
Core Competencies
All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $77,000 to $115,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.
Job Posting Expiration Date: 10/05/2024
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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