About Us

Ameren is a leader in the energy industry, and our transformation toward more clean, renewable energy is also  transforming other industries and infrastructure in our communities.  As a regional company serving local customers, we not only serve our communities, we're a part of them. This isn't just a job. At Ameren, we invest in you, so you can power the quality of life you want.

Diversity, Equity & Inclusion is one of the core values that guides us in everything we do. We are committed to building a skilled and diverse workforce that brings diverse perspectives to every area of our business.

Our benefits include:

Medical coverage on date of hire100% employer paid cash balance pension plan401(k) with company match fully vested on date of hireMinimum of 15 days paid vacation and 12 paid holidaysPaid parental leave and family caregiver leave

About Ameren Missouri

Ameren Missouri has been providing electric and gas service for more than 100 years, and our electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for our 1.2 million electric and 132,000 natural gas customers in central and eastern Missouri. Our service area covers 64 counties and more than 500 communities including the greater St. Louis area.

About The Position

The Ameren Missouri Key Account Executive is responsible for enabling our customers to thrive through transformative energy solutions. This happens by developing strategic relationships with customers (primarily large industrial and commercial) and gaining a comprehensive understanding of the operational objectives, business activities, financial health and strategic direction of selected Key Accounts in order to implement integrated business objectives focusing on improved customer services and enhanced profitability for both parties.

Key responsibilities include:

Act as a main point of contact between Ameren and key account customers  Develop strong relationships with numerous levels of management within the key account customers in order to provide 24/7 service and support.Investigate electric and natural gas service interruptions and provide appropriate level of details to customer on root causes, preventive measures and future expectations. Assist in coordinating maintenance outagesProvide key account customer communication and coordination of operations during system emergencies to minimize adverse business impactPerform the duties of the Emergency Operations Center Liaison during storms or system emergencies when assignedAnalyze customer business objectives and operational improvement opportunities and work within Ameren to provide solutions Opportunities could include, but are not limited to:Service and supportElectrificationGrowth or expansionRenewablesDeliver key account customer intelligence to influence Ameren Missouri customer and operational strategy. Could include coordinating and leading meetings between customer and Ameren executivesFacilitate relationships to foster success on large Ameren construction and maintenance projects involving key accounts Assist Customer Accounts with adjustments/estimation of account data related to stopped meters, billing errors, etc. Act as point person in metering or billing disputesMaintain customer contact information and log ongoing activities, opportunities and data points in SalesforcePromote Ameren Missouri Savings Programs, attend Ameren sponsored trade shows, training/certification, etc.Qualifications

Bachelor's Degree from an accredited college or university required.  Major in Engineering, Business, Marketing, Communications, Accounting or related field preferred. Five or more years of relevant experience in utility, financial, customer relationship management, business development, engineering, accounting or related field required. Experience managing projects across multiple departments preferred.

In addition to the above qualifications, the successful candidate will demonstrate:

Proficiency with MS Office Suite of applications. Maneuverability within SharePoint site and Ameren customer portals, including Salesforce, preferred. Understanding of Ameren rates and Missouri's regulatory environment preferred.  Knowledge in the basic concepts of electricity and natural gas.  Demonstrated ability to be self-motivated, solve problems, analytical skills, make decisions and be proactive.  Must be a strong communicator that shows attention to details.  Strong presentation, oral and written communications skills required.

Additional Information

Ameren’s selection process includes a series of interviews and may include a leadership assessment process.  Specific details will be provided to qualified candidates.

If end date is listed, the posting will come down at 12:00 am on that date:

Thursday October 24, 2024

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.